Small business tips

Differentiate with Service Excellence

Thursday 2:00 PM – 5:00 PM

– June 6, 2019
CRN:
1075747
Instructor:
Laura Furgurson
Location:
Lincoln City – Room 211
Fees:
$50

With such a service-driven economy, it is important that local businesses are able to differentiate themselves based on how they connect with their customers. Are you struggling to grow your customer base or increase repeat visits? Do you want a more consistent level of business? Would evening out seasonality be helpful?

This course will help participants move past basic service delivery to creating an environment that fosters and rewards excellence. Discover how your organization can establish a stellar reputation and be recognized for service beyond expectations. Learn to capture and utilize these favorable reviews to attract and retain loyal customers that will shout your accolades from the seashore.

With such a service-driven economy, it is important that local businesses are able to differentiate themselves based on how they connect with their customers. Are you struggling to grow your customer base or increase repeat visits? Do you want a more consistent level of business? Would evening out seasonality be helpful?
This course will help participants move past basic service delivery to . . . creating an environment that fosters and rewards excellence. Discover how your organization can establish a stellar reputation and be recognized for service beyond expectations. Learn to capture and utilize these favorable reviews to attract and retain loyal customers that will shout your accolades from the seashore.
3788 SE High School Dr
Lincoln City, OR 97367
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