Small Business Management I

Program format
– 9 sessions 05:00 PM – 8:00 PM
– 2nd Wednesday of each month October 14, 2020 – June 9, 2021

October – ESTABLISHING BUSINESS DIRECTION Successful businesses operate with a mission, a vision statement, communicate values, understand the company culture and set realistic goals with actions. Learn how to create a strategic direction for your business.

November – STRATEGIC PLANNING Using the strategic direction from session one, participants will develop a meaningful strategic plan and learn how to implement planning into their business model.

December – SUCCESSION PLANNING Learn why it’s important to develop an exit strategy early and work toward maximizing value in the business operation.

January – IMAGE AND BRANDING Learn about the value of a strong business brand and how to maintain a positive image in the market.

February – GREAT CUSTOMER SERVICE SKILLS Refining customer service skills is ongoing in any business. Develop ways to continuously improve the experience customers have when they buy from you.

March – GROWING YOUR BUSINESS How big is too big? Growth is a major cause of business failure but it’s also the way to create long term wealth. Learn what it means to grow a business and what it takes to be successful.

April – MANAGING CASH FLOW Do you know where your money goes each month? Do you run out of funds before you run out of bills? Learn where cash is being used wisely or wasted in your business.

May – UNDERSTAND FINANCIAL STATEMENTS Use the financial information in your business to build profitability. Learn how to read a balance sheet and income statement so you understand the trends in your business.

June – FINDING $$$ Learn the various ways to fund business needs from startup to maturity and from working capital to purchasing assets. Understand credit and how to approach a lender.